Managed Service
Take your Unison deployment’s uptime to 99.999%. Bytemobile’s managed service provides comprehensive operations support, enabling you to speed time to market, increase ROI, lower TCO, and improve customer satisfaction, while freeing your staff to focus on new mobile internet projects.
You’re driving your business toward profitable growth in ARPU and market share. Delivering the highest standard of service to your customers is mission-critical. The day-to-day operations supporting your Unison™ platform and services must ensure high availability, reliability, performance, and scalability. The alternatives are unacceptable: downtime and unhappy customers, increased churn and subscriber acquisition costs, new service launch delays, slower adoption and usage, ballooning cost of ownership.
Bytemobile provides managed service to help you minimize these risks by reducing the cost and complexity of your application environment. Either on site or remotely, 8x5 or 24x7, we actively manage the day-to-day operations of all components of your Unison integrated solution — including third-party hardware platforms, operating systems, load balancers, switches, and application software.
Our approach is customized to the unique demands of your business. Working with your internal team, we establish operational key performance indicators (KPIs), plan and monitor system capacity and performance, and facilitate all system patches, upgrades, expansions, and consolidations. Our detailed operational assessments and recommendations enable you to continuously improve the efficiency of your procedures.
By using Bytemobile’s managed service, you can reduce your initial investment and ongoing costs associated with the deployment, operation and maintenance of the Unison platform and services in your network. Rather than just maintaining the status quo, your engineering and operations teams can devote their time to planning and developing new subscriber services.
