Education Services
Senior Technical Instructor/Technical Support
(Singapore)
Responsibilities:
- Present training curriculum to live audiences
- Deliver high-quality training classes on Bytemobile products to Bytemobile customers, partners and internal staff
- Acquire a deep understanding of all supported Bytemobile products and interfacing networking equipment
- Travel to Bytemobile customer locations
- Work with the Technical Support Team to provide Answer Level One Technical Questions when not teaching
Required Qualifications:
- Minimum three years’ instruction experience in a networking/technology environment; international training experience preferred
- Minimum three years’ experience with TCP/IP routing and networking
- Strong understanding of and experience with UNIX (Linux and/or Solaris) administration
- Intimate knowledge of internet technology and operations
- Ability to work in a fast-paced, dynamic environment
- Excellent communication skills
- Strong motivation and flexibility
- Ability to work successfully both as part of a team and independently with minimal direct supervision
- Bulletproof positive attitude when working under pressure to meet project deadlines
- Ability to travel up to 75%
- Knowledge in any of the following areas a plus: VLANs, VPN, GRE, firewalls, NAT, load balancing, OSPF, RIP, and BGP
